Can we challenge inexperienced CQC inspector?

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Nicole Ridgwell answers your legal questions. Our inspector had insufficient expertise – can we challenge? Following a recent inspection we were unhappy with our CQC report....

How do we prove our service user involvement?

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Nicole Ridgwell answers your legal questions We are disappointed with the results of our recent CQC review – one of the things we were marked...

CQC: Forewarned is forearmed!

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The CQC’s new briefing is essential reading for the sector, says Nicole Ridgwell On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential...

‘Can we ask CQC for more time?’

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Nicole Ridgwell of Ridouts answers your legal questions Our service is undergoing many changes after being recommissioned and we haven’t enough hours in the day....

CQC: Focus on fairness

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The CQC has set new equality objectives, as Jenny Wilde explains. Under the Equality Act 2010, the CQC is legally required to set equality objectives...

Legal Line – Nicole Ridgwell

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Nicole Ridgwell of Ridouts answers your legal questions What does ‘treatment is a condition of the provision of the accommodation’ mean? If treatment is provided...