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CQC: Focus on fairness

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The CQC has set new equality objectives, as Jenny Wilde explains. Under the Equality Act 2010, the CQC is legally required to set equality objectives...

CQC: Forewarned is forearmed!

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The CQC’s new briefing is essential reading for the sector, says Nicole Ridgwell On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential...

A fear of the new?

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Consultation has been launched on online prescribing. Take the opportunity to contribute to better understanding, says Nicole Ridgwell. The General Pharmaceutical Council (GPhC) has just...

How do we prove our service user involvement?

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Nicole Ridgwell answers your legal questions We are disappointed with the results of our recent CQC review – one of the things we were marked...

‘Can we ask CQC for more time?’

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Nicole Ridgwell of Ridouts answers your legal questions Our service is undergoing many changes after being recommissioned and we haven’t enough hours in the day....

Can we challenge inexperienced CQC inspector?

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Nicole Ridgwell answers your legal questions. Our inspector had insufficient expertise – can we challenge? Following a recent inspection we were unhappy with our CQC report....