At The Calico Group, our purpose is clear: to make a real difference to people’s lives.

Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.

We provide help for people who are homeless or at risk of losing their home. This includes people who are sleeping rough, families who are struggling to stay in their homes, and refugees who have left their country because of war.

We work with each person to understand the best way to help them and then we provide support they need to live safely and have a better future.

Gateway is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

We’re looking for a passionate Outreach Service Manager to join our dynamic Gateway Services team.

In this role, you’ll lead and support the delivery of our floating support and outreach services, ensuring people who are homeless or at risk of homelessness receive high‑quality, person‑centred support that helps them sustain tenancies and move towards stability and independence.

You’ll coordinate day‑to‑day service delivery, support and develop staff, and work closely with partner agencies to provide timely, trauma‑informed responses to individuals in the community.

You’ll play a key role in maintaining safe, inclusive, and welcoming services while ensuring strong performance, compliance, and positive outcomes for the people we support.

This is a rewarding opportunity to make a meaningful difference to people’s lives while developing your leadership skills within a supportive, values‑driven organisation.