Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.

From modest beginnings, Emerging Futures expanded across the UK, to a growing and diverse team of staff and volunteers, many with lived experience themselves.

The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.

The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.

The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making.

At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.

You will have significant senior operational leadership experience within a large, complex, multi-site organisation as well as substantial supported housing operational experience.

This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.