Join us as an Operations Manager in Richmond and Wandsworth.

Our team in London is recruiting for an Operations Manager to join them in providing high quality recovery care to a diverse service user group.

If you are a dynamic leader who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

We are looking for a driven and compassionate individual to lead our psychosocial teams within our Richmond and Wandsworth partnership services.

We provide emotional and practical support to individuals affected by alcohol and drug use. Our teams work with people at every stage of their recovery journey - providing evidence-based psychosocial interventions, helping clients build resilience, exploring the root causes of substance misuse and achieving meaningful change.

You will strive to work collaboratively with Our Lead provider and consortium partners, as well as our wider partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do.

You will lead our WithYou psychosocial teams within the consortium service, working alongside the clinical teams from SLaM as well as the outreach and recovery pathways provided by ST Mungos and CDARs, providing development and clear direction aligned with the organisational and Lead partner aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This post requires excellent leadership skills to work innovatively and confidently, supporting staff to develop in high performing recovery work, overseeing performance, quality assurance and safeguarding with the capacity to work within competing demands and tight timescales.

You will work closely with the Head of Partnerships and Director of Service Delivery to ensure clear communication and a mutually agreed delivery of service.

The most important things you can bring to this role is clear and inspirational leadership as well as experience in working collaboratively with partners.

We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing.

We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

The closing date for applications is 15th May 2026. Please note that this role may close early should sufficient applications be received, so early application is advised.