Description
What if one conversation could help someone take the first step towards a different future?
As a Digital Engagement Worker, you'll use technology and human connection to engage people experiencing lower-level drug and alcohol concerns through a programme of structured virtual support.
Through telephone, Microsoft Teams and other digital platforms, you'll create safe and supportive spaces where people feel heard, understood and motivated to take positive steps forward.
Every conversation is an opportunity to help someone recognise their strengths, build confidence and move closer to the goals that matter to them.
You'll deliver assessments, recovery planning, brief interventions, harm reduction advice and ongoing support, tailoring your approach to individual needs and circumstances.
You'll use motivational interviewing and trauma-informed approaches to encourage engagement, promote wellbeing and support lasting change.

