Digital Engagement National Head of Service

0
Change Grow Live
Applications closing date: 02/11/2026
Location
Hybrid Working, United Kingdom
Job Type
Category
Closing Date
2026/11/01
Job Salary
£70,213.49 - £75,100.87
Region
Nationwide

Description

Lead a national service. Shape organisational strategy. Transform how support is accessed across Change Grow Live.

Digital engagement has the power to remove barriers, extend reach and connect more people with the support they need.

Our Digital Engagement Service provides structured psychosocial interventions by phone and video for people with non-dependent alcohol, cannabis or cocaine use. Working on behalf of local drug and alcohol services, it is designed to improve access, choice and flexibility while ensuring people remain connected to their local service and wider treatment pathway.

At Change Grow Live, we're building on our ambitious vision for digital engagement and looking for an exceptional Digital Engagement Head of Service to lead one of the most strategically significant services in our organisation.

This is a rare opportunity to shape digital engagement across one of the UK's largest health and social care charities.

You'll provide leadership for a national service that reaches across our organisation, influencing how colleagues work, how services engage with people, and how digital innovation can improve experiences and outcomes at scale.

Your impact won't be confined to a single team or programme. You'll shape organisational approaches, influence strategic priorities and ensure digital engagement continues to evolve as a powerful enabler of accessibility, quality and innovation.

For an accomplished senior leader, this is a genuine opportunity to create lasting organisational impact while helping more people access support in ways that meet their needs.

As Digital Engagement Head of Service, you'll provide strategic leadership and operational oversight for our National Digital Engagement Service, ensuring it continues to evolve, innovate and deliver meaningful impact across Change Grow Live.

Working at the intersection of strategy, innovation and service delivery, you'll lead the development of a sustainable national operating model, ensuring digital engagement is embedded across services and aligned to organisational priorities.

You'll work in close partnership with senior leaders, commissioners, operational colleagues and external stakeholders, driving continuous improvement, supporting service excellence and helping shape the future of digital engagement across the organisation.

This role offers significant visibility, influence and autonomy, with the opportunity to lead organisational change, drive innovation and contribute directly to how Change Grow Live delivers its mission in the years ahead.

Related Jobs