Description
What if digital support could reach more people, remove barriers and create new pathways into treatment and recovery?
At Change Grow Live, we’re turning that ambition into action. We’re looking for an exceptional Digital Engagement Service Manager to lead our National Digital Engagement Service and shape how we deliver safe, accessible and effective support across the country.
This is a strategic and operational leadership role with national influence.
Reporting to a Director, you’ll lead the development, mobilisation and performance of our digital engagement offer. You’ll bring together people, technology and insight to create consistent, recovery-focused digital and hybrid services.
You’ll lead Digital Engagement Team Leaders, strengthen national pathways and ensure safeguarding, quality and governance remain at the heart of delivery. Working with commissioners, partners and operational leaders, you’ll use data and service-user insight to improve outcomes and identify opportunities for growth.
You won’t simply manage an established model. You’ll help define what comes next.

