Are you a creative digital communicator who loves turning ideas into engaging content, using data to understand what works, and bringing communications projects to life?

We’re looking for a Digital Communications Officer to join our Digital Communications Team and play a key role in how Forward communicates, connects and engages with its audiences.

This is a varied, hands-on digital communications all-rounder role. Working alongside a Digital Content Officer and reporting to the Digital Communications Manager, you’ll combine creativity, project management, technical expertise and analytical thinking to deliver high-quality digital communications across the organisation.

No two days will look exactly the same.

You could be planning a digital campaign, creating an engaging video, capturing photography, writing content for social media, updating our website, analysing channel performance, supporting an event or working with colleagues across the organisation to bring a new project to life.

You’ll balance the delivery of day-to-day digital communications with longer-term projects and campaigns, working closely with internal teams and external partners to ensure our communications are engaging, accessible, inclusive and aligned with Forward’s brand and reputation.

You’ll also use audience insight and digital analytics to understand what’s working, identify opportunities for growth and continuously improve the way we communicate.

This is a remote role; however, occasional travel will be required for training, site visits, meetings, events and other work-related activities.