We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work.

This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways.

You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes.

The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed.

You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms.

You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success.

In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements.