Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

About the role

As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton.

The service has 7 units of accommodation which supports:

• Expectant mothers
• Mothers with up to two children under the age of 10
• Single women aiming to have guardianship of their children

You will provide person centred support to families to help end the cycle of homelessness, enabling long term sustained living. You will provide basic interventions and guidance around resettlement and independent living, as well as provide personal support around areas such as domestic violence, offending activity, mental health, substance use, parenting skills, and safety in the home.

The support provided is flexible and individualised so that families can progress in a way that suits them. You will do this through support sessions, projects and activities, signposting and general wellbeing support.

You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families.