An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically supporting individuals seeking support with drug and alcohol use. 

Working as part of a team you will be supporting clients contacting us via telephone, online and email.

You will support inbound call activity including new referrals and enquiries from new and existing clients, professionals and staff. Ensuring all contacts are dealt with in a timely, friendly & professional manner, providing a consistently high quality person centred service.

This area of the business is fast paced, challenging and subject to continuous change and development. To be considered for the role you will need to be able to adapt quickly to change, follow due process, remain calm under pressure and to provide consistent and high levels of customer care.