We needed to listen to the people who used our services to make sure these changes were working, so in June, we launched our Pulse Survey.
Over the last 12 months, 4000 people across the country told us about their care and how we can support them better. We’ve created a Year of Listening timeline showing the key moments throughout the pandemic to share our findings.
The timeline details what we’ve heard, how we’ve responded, and what we’ve learned during this challenging year.
Read more here
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We are proud to work in partnership with many of the leading charities and treatment providers in the sector.
The full version of this content first appeared on Change Grow Live’s blog.