Homelessness may be a complex issue but we know how to make a difference, heard delegates at a conference that brought together academics and experts by experience. DDN reports. Read the full article in DDN Magazine \u2018Outreach workers would try and contact me, but I couldn\u2019t hear, they couldn\u2019t get through. I was fretful and frightened.\u2019 Kevin Dooley is now a recovery programme consultant, but at a conference on addressing complexity: homelessness and addiction\u2019 he cast his mind back to a time when he was homeless, addicted to drugs and alcohol, and in and out of prison. \u2018I would wake up when I was homeless and not know what time it was \u2013 I didn\u2019t know the day or the month,\u2019 he said. \u2018I would open my eyes and see Boots the chemist through the gloom, and I\u2019d know I could shoplift.\u2019 When Dooley left prison, he \u2018was on everything but roller skates\u2019, but had no support, no crisis plan, no therapy, and was homeless. Vulnerable in every way, he found it impossible to ask for help. \u2018Vulnerable people are being penalised rather than supported,\u2019 he said. \u2018To penetrate this, we need to understand the problem\u2026 Why do people get out of their heads every day? To become functional, to find a sense of wellbeing. Homelessness is not an intelligence deficiency. Addiction is not an intelligence deficiency.\u2019 We needed to attempt a much deeper understanding, which would help to develop more reflective practice, he said. Relationships were important and sometimes all people needed was \u2018a good listening to\u2019. But it was essential to become fully informed about the effects of trauma in early life and realise that \u2018the problem was there before the drug dealer came, before the first drink\u2019. \u2018It\u2019s a growing problem that\u2019s getting worse and that we need to do more to address,\u2019 said conference chair, Prof Tony Moss. Each measure of homelessness had increased across England since 2010 and deaths of homeless people had increased by 24 per cent over five years. When represented in the media, the problem was caused by drugs, alcohol, Siberian winds \u2013 but never by austerity. \u2018The question really should be \u201cwhy is this problem happening in the first place?\u201d,\u2019 he said. \u2018It\u2019s important not to perpetuate the myth that people are dying because of drugs and alcohol.\u2019 Lack of compassion Most deaths attributed to drug poisoning were \u2018thoroughly preventable\u2019, said Prof Alex Stevens, of the University of Kent. \u2018The problem is not lack of evidence, but lack of compassion. It\u2019s a class attempt to write people off and not think of them as fully human.\u2019 Leading a report for the ACMD on how to reduce deaths in 2016, he had recommended opioid substitution therapy (OST), drug consumption rooms (DCRs), integrated services, and \u2018putting naloxone everywhere\u2019. Latest data from PHE showed that only 12 per cent of people were leaving prison with naloxone, when the odds of death from overdose were eight times higher without it. \u2018We should be getting people into treatment and keeping them there,\u2019 he said, explaining that people were nearly twice as likely to die when they were out of OST. Treatment should also involve service integration and assertive outreach, linking drug and alcohol treatment to housing, mental health support, HIV and HCV testing, help with employment, relationships, diet and exercise, and smoking cessation. There were many things that we could do and should be thinking about \u2018rather than just getting people on a script\u2019, he said, such as offering vaping pens to replace the \u2018crappy roll-ups\u2019 that caused lung disease. With evidence being ignored on many initiatives that would have a positive impact, Stevens concluded that the main barriers in drug policy were \u2018power and morality\u2019; fiscal policies had redistributed wealth upwards and you were nine times more likely to have a drug-related death if you were from one of the poorest communities. We needed to change the narrative, he said, humanising people who use drugs as \u2018people worthy of compassion and fully worthy of respect\u2019. There were many practical things that we could do to improve life for homeless people, the conference heard. In his opening address Prof Tony Moss said, \u2018we\u2019re not particularly good at working together\u2019, so the event went on to share a wide range of expertise. No help for smokers Dr Lynne Dawkins of London South Bank University (LSBU) explained the strong link between homelessness and tobacco use and looked at opportunities for harm reduction. Smoking killed around 200 people a day in England and was responsible for more than a quarter of cancer deaths \u2013 and with the average pack price almost \u00a310, it was expensive. \u2018You\u2019d expect people on the lowest incomes to be the most sensitive to price changes, but that\u2019s not what the evidence shows,\u2019 said Dawkins. \u2018Those who smoke can least afford it.\u2019 While there was a slow but steady decline in smoking in the population as a whole, there were widening health inequalities in people who smoked. It was estimated that 77 per cent of homeless people smoked, which could exacerbate the onset of psychosis. \u2018The desire to quit is no less in the homeless population, but attempts are often unaided,\u2019 she said. \u2018In some cases, smoking cessation is discouraged as it\u2019s felt they can\u2019t deal with it \u2013 that it\u2019s \u201cthe only pleasure they have\u201d.\u2019 Evidence had shown e-cigarettes to be 95 per cent less harmful to health than smoking, eliminating the tar and the exposure to 4,000 chemicals, including 60 carcinogens. They gave much faster delivery of nicotine than patches, could replace the all-important hand-to-mouth activity, and didn\u2019t feel like a \u2018quit attempt\u2019 to many that tried them. So why aren\u2019t we considering e-cigs for the homeless, an extremely nicotine-dependent population, she asked. Nothing to lose Another problem that disproportionately affected homeless people was gambling, and Dr Steve Sharman of the University of East London who had looked at whether gambling was a cause or a consequence of homelessness. \u2018Most gamblers have problems before becoming homeless, but also a smaller proportion took it up afterwards \u2013 so it\u2019s more complex than we thought,\u2019 he said. He shared case studies which showed the gradual onset of a gambling habit. Dean\u2019s gambling had started when he was 14 and used to go with his father to collect his mother from the bingo hall. Playing on the slot machines while they were waiting became the start of a habit that led to stealing from friends and family, spending all his wages, becoming homeless when his landlady evicted him for not paying the rent, and two suicide attempts. Tom was abused from a young age and in care at ten, discovering drugs and alcohol as a way of escaping the negativity he was feeling. He and his girlfriend had a baby at 15, when his gambling career started with interactive tv games; before long he was spending their child benefit in the bookmaker\u2019s, committing burglary, street robbery and violent crime to fund the habit, and became homeless after a spell in prison. Using the information from personal stories, Sharman was developing a series of tools including a resource sheet with immediate tips and safeguarding measures (freely available at www.begambleaware.org). Fewer people were aware of treatment services for gambling than for drug problems, so the challenge was to find those in need of help, particularly if they were \u2018lost\u2019 to the system. Body and mind One of the other key areas for review was effective treatment for dual diagnosis, where poor mental (and physical) health overlapped with substance misuse \u2013 a situation all too common in homeless people. Using qualitative research, Dr Hannah Carver of the University of Stirling had looked at what could be effective for people in this situation. As well as long-term, tailored treatment that looked at underlying conditions, it was found that peer support and compassionate non-judgemental staff were important to outcomes. The right environment and the right intervention needed to be paired with stability and structure, and opportunities to learn life skills. \u2018Services should be facilitative and friendly, treating people \u201cwhere they\u2019re at\u201d,\u2019 she said. Care pathways Across every facet of healthcare there was evidence-based information that could go a long way to improving the lives of people experiencing homelessness. But as Dr Michelle Cornes of King\u2019s College London demonstrated, the theory came to nothing if multi-professional teams did not work as a unit around the person needing help. \u2018The picture is very fragmented,\u2019 she said. \u2018We often talk of the need to get physical health better before mental health.\u2019 But pathway teams, including nurses, GPs, housing workers, social workers and occupational therapists, needed to be part of the care team \u2013 demonstrated in the case of hospital discharge. The recuperation, rehab, resettlement and recovery were all part of intermediate care that \u2018has been shown to give enormous benefits\u2019, she said. She introduced Darren and Jo, experts by experience, who explained what happens when the care pathway breaks down. Jo had been discharged from hospital to the street with a gutter frame to aid her walking. She had no money and a 0.6 mile walk to her usual sleep site. She then had to walk a total of 6.8 miles on her walking frame over the next two days \u2013 to the GP surgery, the day centre to see if there was an emergency bed for the night (there wasn\u2019t one with disabled access), back to the sleep site, to the \u2018appointed\u2019 chemist to pick up methadone, back to the GP for assessment, back to the chemist, back to the GP, until finally a taxi was arranged to take her to an intermediate care bed in a local hostel. \u2018Why are we still discharging to the street?\u2019 asked Cornes. In 2012 a report published by Homeless Link and St Mungo\u2019s suggested that up to 70 per cent of patients who were homeless were being discharged to the street. In response, the Department of Health and Social Care had released a \u00a310m cash boost to improve hospital discharge arrangements, which had funded 52 specialist homeless hospital discharge (HHD) schemes across England. King\u2019s College had been commissioned to evaluate the schemes over three years, with the aim of showing how to deliver safe transfers of care. The evaluation showed that homeless people were not being treated the same as others in hospital \u2013 for example homeless older people were not being given the same delayed discharge as a patient from a stable background waiting for a care home, to make sure there was somewhere they could go. The intermediate care that had been shown to give \u2018enormous benefits\u2019 was in very short supply, even though it was shown to be \u2018far more cost effective\u2019 in schemes that had it than schemes that didn\u2019t. Arranging help on the day of discharge could be invaluable in sorting essential logistics \u2013 transporting belongings, registering at the drug service to collect methadone, finding a tenancy that was safe and secure with some heating and basic food ready for arrival, and making sure the person was not alone if they were still feeling unwell. Motivation to drink When thinking about longer-term support, it was helpful to know more about motivation said Mick McManus of Barking and Dagenham, who introduced a survey on street drinking in East London. \u2018What was their background, what motivated them to drink? Answers to these questions would help to mould our integrated service,\u2019 he said. Dr Allan Tyler of LSBU explained how their 12-month programme \u2013 a collaboration between Westminster Drug Project and LSBU, funded by the London Borough of Barking and Dagenham \u2013 combined research and outreach to understand patterns and motives. The experiences that the team recorded were diverse and showed that not all of the people street drinking were homeless. One important conclusion was that the rich nature of people\u2019s experiences meant that they were not going to create \u2018types of street drinkers\u2019. Among the findings were that many wanted to find a way out of their drinking behaviour, but couldn\u2019t find a path. Others felt stigmatised as \u2018weak\u2019 or were excluded from programmes because of a violent past and time in prison. One participant, when asked about giving up alcohol said, \u2018Why would I do that? To be the healthiest homeless person in Britain?\u2019 The human touch Throughout the conference academics shared their findings, but they were illuminated throughout by the contributions of people with lived experience \u2013 more relevant than ever representing a population considered \u2018hidden\u2019. \u2018Your past is not a life sentence,\u2019 said Kevin Dooley. \u2018Human beings are capable of change and I\u2019ve lived on second chances all my life\u2026 These people are valid and have a voice. These are the ones we need to help us move forward. We can go further and dig deeper \u2013 people with experience can contribute to the research and the analysis.\u2019 Lucy Holmes, research manager at St Mungo\u2019s also issued a challenge to researchers \u2013 to make their work accessible and easy to absorb. \u2018We\u2019re not that interested in methodology \u2013 we want stuff that helps us do our job,\u2019 she said, and this could be aided with checklists and toolkits, such as the recent kit on naloxone. Through a lively presentation she urged researchers to get in contact with St Mungo\u2019s, to work together. \u2018We do a lot of lobbying, influencing work,\u2019 she said. \u2018We sit on project groups, talk to commissioners every day, and we want our messages to be research led. If you want to have real-world impact, talk to us. We talk to the public a lot.\u2019 \u2018Your research today must reach the coalface,\u2019 agreed Dooley, before chair Tony Moss gave his final thoughts. \u2018It\u2019s a relationship between complexity and compassion,\u2019 he said. \u2018The more you engage, the more complicated it becomes \u2013 but that\u2019s important, because otherwise research is technically inaccurate. Good quality research can start to unpick complications. \u2018The sooner you realise a person isn\u2019t in a situation because of the decision they made, the more compassionate you become,\u2019 he added. \u2018A whole lot of things in life are out of your control.\u2019 Addressing complexity: homelessness and addiction was organised by the Centre for Addictive Behaviours Research and the London Drug & Alcohol Policy Forum, and held at The Guildhall, London.