We’re Hiring: Team Leader – Health & Wellbeing Services

Are you an experienced people manager with a passion for supporting recovery and improving wellbeing? Join Forward Trust as a Team Leader, where you’ll lead a team delivering life-changing interventions to adults affected by drug and alcohol use.

As a Team Leader, you will:

• Manage a team of practitioners providing tailored health and wellbeing support to adults with drug and alcohol issues, using both harm reduction and abstinence-based approaches, and supporting low-level mental health needs.
• Allocate caseloads, oversee a small number of complex cases, and ensure services are delivered to the highest standards.
• Provide day-to-day support, supervision, and development to your team, fostering a culture of continuous improvement.
• Take responsibility for meeting performance targets set by Forward, commissioners, and the prime contractor.
• Ensure data accuracy and reporting deadlines are met, supporting the Service Manager in effective contract delivery.
• Act as the senior representative on site when required, deputising for the Service Manager to ensure smooth service operation.
• Build strong, collaborative relationships with your Service Manager, your team, and partner agencies.

You will bring:

• Demonstrable experience in the management of teams, performance, and development.
• A genuine interest in motivating and developing people.
• Experience in key relationship management both internally and externally.
• Knowledge and experience of implementing formal procedures and policies.
• Excellent problem-solving and negotiation skills.
• Strong project and time management skills.
• A solid understanding of issues faced by adults with drug, alcohol, and mental health needs.