We are Forward, the social enterprise that empowers people to break the cycle of crime and addiction to move forward and live fulfilling lives.

We are recruiting for a Service Manager for our services in Essex, Bedfordshire, Cambridgeshire and Norfolk.

The Services Manager is a role which integrates a joint strategic and operational approach to service management in our new Probation Personal Wellbeing Contract.

Overseeing the Personal Well Being Services across multiple areas supporting young and adult males involved in the Criminal Justice systems. You will be supporting a team of Managers, practitioners and services who will be delivering a range of programmes within the categories of Family and Significant others, Lifestyle and associates, Emotional Well Being and Social Inclusion.

In this role, operationally, you will be responsible for line managing Team Leaders and will act as the single point of contact for all the subcontractors across a cluster of services in a Community setting, ensuring the effective running and development of each service in line with The Forward Trust strategy and business objectives.

You will work a combined pattern of remote working, including home working and travelling across the cluster of services you are responsible for to manage and support the frontline teams, attend essential meetings and ensure smooth project delivery and contractual agreements and targets are met.