Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton.

The service has 7 units of accommodation which supports:

• Expectant mothers
• Mothers with up to two children under the age of 10
• Single women aiming to have guardianship of their children

You will join the service which is designed to work with families to gain the valuable skills required to end the cycle of homelessness and enable future independently sustained living.

Assistance can range from basic interventions and guidance around resettlement and gaining/sustaining independent living to more intense support in areas such as domestic violence, offending/ex offending, mental health, substance use, parenting skills, and safety in the home.

You will provide support in a flexible, individualised approach so that families can progress in a way that suits both parent and child’s needs whilst in a safe and stable environment.

This can include through support sessions, projects and activities, signposting and general wellbeing support. You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families.