Administrator

0
Change Grow Live
Applications closing date: 02/06/2024
Location
Edinburgh, United Kingdom
Job Type
Category
Closing Date
2024/06/02
Job Salary
£23,400 - £23,685.20
Region
Scotland

Description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Administrator to join our busy South East Recovery Service. Service. Our Administration team here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals.

Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people’s lives.

Duties for the post include dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community. The postholder will be expected to maintain a clean office environment with thorough attention to detail and a great telephone manner.

A large focus of the role is on data input to Change Grow Live’s own database system and DaiSy, the national government reporting tool. Accurate input and attention to detail are critical for this role as is ensuring the data is kept up to date. The ability to extract data and provide reports on service activity and goals will also be required.

The successful candidate will have experience of providing administrative support in a service-based organisation, a good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in this role.

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